Privacy Policy

CNY Stays (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.cnystays.com) or interact with us.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information You Provide

When you join our Members List, we may collect:
- Name
- Email Address
This information is voluntarily provided when signing up for promotions, newsletters, or contacting us.

1.2 Automatically Collected Information

When you visit our website, certain information is collected automatically, including:

IP Address
Browser type and version
Pages visited and time spent on the site
Device type (desktop, mobile, tablet)
Referring URL (e.g., the website that directed you to us)

This data is collected via tools like Google Analytics, Google Tag Manager, and HubSpot to improve user experience and analyze website performance.

2. How We Use Your Information

We use your information for the following purposes:

To provide promotions and discounts, such as your $50 off first stay offer.
To send newsletters and updates about new listings and features.
To improve our website’s functionality, content, and user experience.
To run targeted advertising campaigns using Google Ads, Meta (Facebook/Instagram), and HubSpot.

We do not sell, rent, or trade your personal information to third parties.

3. Tools We Use

We use the following third-party tools to collect and process your data:

Google Analytics & Google Tag Manager: Tracks user behavior to help us improve our website.
Google Ads: Serves targeted ads to visitors based on their interests and site activity.
HubSpot: Manages email marketing and customer inquiries.
Meta (Facebook/Instagram): Runs social media campaigns and retargeting ads.

These tools may use cookies or similar technologies to collect and process data. For more information, please refer to their respective privacy policies.

4. Cookies

Our website uses cookies to enhance your browsing experience and enable certain website functionalities. Cookies may include:

Session Cookies: For navigation and functionality.
Analytics Cookies: To track website performance (e.g., Google Analytics).
Advertising Cookies: To serve personalized ads via Google Ads and Meta.

Managing Cookies: You can disable cookies in your browser settings. However, some features of our website may not function properly.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based data transmission is 100% secure, and we cannot guarantee complete security.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., Airbnb). We are not responsible for the privacy practices of these websites. Please review their privacy policies when visiting.

7. Your Rights

You have the right to:

Access the personal data we collect about you.
Request corrections to any inaccurate or incomplete information.
Opt out of marketing communications by clicking “unsubscribe” in our emails or contacting us at hospitality@cnystays.com.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Website: www.cnystays.com

Email: hospitality@cnystays.com